At proposal you need identity and a signed document. At claim you often need what the vehicle record says. PAN, DL, Passport, KYC OCR, Face Match, Aadhaar eSign, eStamp, RC, Challan, FASTag and Vehicle OCR all sit in one catalog.
A proposal, a policy issue and a claim each ask the customer for something different. Identity documents come first, a signature comes with the contract, and vehicle records come with the claim.
Teams often run those checks in different systems. You verify the same customer twice, and the file still sits in pieces.
Use PAN, DL, Passport or KYC OCR to confirm who the customer is, and Face Match when the photo should match. Use Aadhaar eSign and eStamp when a document has to be signed or stamped.
Use RC, Challan, FASTag and Vehicle OCR when the policy or the claim turns on the vehicle itself.
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